Decision support system

Evaluating Strategies to Restore Trust in Decision Support Systems in Cross-Company Cooperation

Advancing automation in many technical areas (mobility, production, medicine, etc.) is accompanied by new challenges for the interaction between humans and technical systems. Trust in automation is a key element for the use of technology and for …

How Correct and Defect Decision Support Systems Influence Trust, Compliance, and Performance in Supply Chain and Quality Management

Supply Chains and production networks are complex sociotechnical cyber-physical systems whose performance is determined by system, interface, and human factors. While the influence of system factors (e.g., variances in delivery times and amount, …